OCZ – Awesome Customer Service!
I bought an OCZ-520ADJ SLI 520W power supply in March, 2006. The power supply had a three year warranty – over the last few months, one of the fans inside has been failing. It’s pretty noisy and isn’t spinning very well; the fan will die completely soon if it’s like any other fan that I’ve seen go through this.
Anyways, I requested an RMA with about a month left on my warranty. They asked me to send it in, I asked if I could get them to cross ship it so I wouldn’t have to deal with a long period of downtime. They did. The replacement just showed up today – it’s an OCZ700MXSP. Wow!
So I traded the ability to adjust the voltages of the power supply (that I never used) for modularity and a higher power rating (my old power supply technically didn’t have enough amps on the +12v line for my Nvidia GTX 260). I have yet to install it, but it looks promising. Thanks OCZ!